A strata management company provides services related to the management and day-to-day operations of common property. Common property is the one that’s owned by a collection of proprietors.

Strata managers are responsible for several services, including but not limited to administration, financial management, and social management of the complex they look after.

If the situation can wait for the next business day, it must not be treated as an emergency at all. In other cases, take actions according to the specific emergency instructions provided to you.

This strictly depends on your particular strata. Some allow pets of any type and size, others prohibit pets exceeding a certain size limit. Pets that can disturb the neighbors are more likely to get a notice of removal.

Before installing an air conditioner, you must review your management statement and consult your strata manager. While you’re working with us, we’ll provide every piece of critical information you need to lawfully install the air conditioner.

The Council of Owners — often simplified as “Council” — is elected at the Annual General Meeting (AGM) to represent all the strata owners in decision making.

Yes. Under the new laws and regulations, members can attend the meetings through voice and video calls. Their votes will be taken into consideration as if they were present in person.