I am the owner of a unit in a complex managed by Southern Strata. I am also on the Council of Owners. In the year we have had Southern Strata managing us we have had prompt responses to issues we have had and also regular updates to all Owners regarding any works in progress happening. Our contact is Bri Lavery and to this date with any issues/enquiries we have had she has always followed it up, been obliging, responsive and always kept us posted on the progress of the enquiry.
This is what we pay Strata fees for and we hope this kind of service will continue.
Regards – Noelene Holland